NURSING WILSON CENTRE 29

NURSING WILSON CENTRE 29 Parkhill Way 9365 4888 Fax 9451 4453 Freecall 1800 287 367 See Health Team Dept contacts on this page MEMBER SERVICES DIRECTORY GENERAL MANAGER – MEMBER & CLIENT SERVICES Nicola Washington 9365 4840 MANAGER OF ALLIED HEALTH SERVICES Carol Chong 9365 4873 NDIS TEAM 9365 4824 OUTREACH GROUPS Wilson Outreach (Mon-Thurs) 9365 4830 Beechboro Lodge (Mon, Fri) 9377 7800 Southside Outreach (Fri) 9592 9202 Albany Outreach (Fri) 6154 5149 Bunbury (Wed) 6454 2800 GENERAL MANAGER - STRATEGIC SUPPORT AND RESIDENTIAL OPTIONS Sue Shapland 6454 3174 MARGARET DOODY RESPITE HOUSE Manager, Chris Rush 9385 9574 FERN RIVER ACCOMMODATION Manager, Danuta Figurska 9356 2747 HAMILTON HILL ACCOMMODATION Manager, Jayne O’Sullivan 9331 5780 TREENDALE GARDENS RESPITE & ACCOMMODATION Manager, Linda Kidd 9725 9209 BUTLER SUPPORTED ACCOMMODATION FACILITY Manager, Claudia Taylor 6154 5120 CONTACT US If you would like to comment on anything you read in this Bulletin please email bulletin@mswa.org.au or write to MSWA, Locked Bag 2, Bentley DC WA 6983 General feedback or complaints please contact Liz Stewart 6454 3173 or feedback@mswa.org.au EDITORIAL COMMITTEE Greg Brotherson (Editor), Marcus Stafford (CEO), Paul Cavanagh, Sue Shapland, Nicola Washington, Ros Harman, Libby Cassidy, Lizzie Thelwell, Carol Chong, Aileen Ward and Geoff Hutchinson. The Editor welcomes unsolicited submissions. All articles are subject to a reviewing process. The views expressed are those of the authors and do not necessarily reflect the view of MSWA’s staff, advisors, directors or officers. Our MS nurses are usually the first point of contact after the neurologist’s diagnosis of MS. JILL CROMBIE, MANAGER: 9365 4888 OR COMMUNITY NURSE: 9365 4888 PHYSIOTHERAPY Our team aims to provide treatment interventions to develop and maintain mobility and function. DAVE HATHORN, MANAGER: 9365 4837 OR PHYSIO DEPARTMENT: 9365 4834 OCCUPATIONAL THERAPY Occupational Therapists enable Members to continue their work and other interests for as long as possible through advice, aids and equipment. ILISSA LIEW, MANAGER: 9365 4804 OR OT DEPARTMENT: 9365 4888 SPEECH PATHOLOGY Our Speech Pathologists provide support by assessing, diagnosing and creating individualised treatment programs for Members who experience swallowing and/or communication difficulties. PAMELA WINDRAM, MANAGER: 6454 3140 DIETITIANS Dietitians are university-qualified nutrition experts who promote general health and disease prevention/management through dietary changes. PAMELA WINDRAM, MANAGER: 6454 3140 COUNSELLING, PEER SUPPORT & HEALTH EDUCATION Talking with a Counsellor creates a safe, respectful and confidential environment for you and those close to you to explore options, create change or gain understanding about your life. We have a Peer Support & Health Education Coordinator who organises peer connection & events and supports health and wellness education services. TO MAKE AN APPOINTMENT PLEASE CALL: LISA PAPAS, MANAGER: 9365 4836 OR COUNSELLING DEPARTMENT: 9365 4811 SOCIAL WELFARE Social Welfare Officers assist Members and their families to access services and supports to remain living independently at home. They specialise in case management, advocacy and sourcing funding options. KATH KNIGHTS, MANAGER: 9365 4835 INDIVIDUAL OPTIONS We provide long-term and time limited in-home supports including assistance with personal care for people with MS, to help them remain in their homes. Care and supports are provided through a combination of funding from the Department of Communities - Disability Services, and our own fundraising efforts. AILEEN WARD, MANAGER: 9365 4851 THE NDIS TEAM Our experienced team can help determine whether you may be eligible for NDIS support and assist you with your application. This includes developing an individual plan that best suits your needs. GEOFF HUTCHINSON, MANAGER CUSTOMER ENGAGEMENT: 9365 4879 CAMPS & RECREATION MSWA provides separate recreation camps for Members, carers, and families, primarily funded by Lotterywest, and for a nominal cost to participants. These camps provide a break from daily routines, and strengthen friendships and support networks. COORDINATOR FOR CAMPS & RECREATION: 9365 4843 CONTENTS FROM THE DESK OF THE CEO .............. 3 GENERAL MANAGER STRATEGIC SUPPORTS AND RESIDENTIAL OPTIONS . .............. 4 GENERAL MANAGER MEMBER & CLIENT SERVICES. ............. 5 THE ANNUAL GENERAL MEETING. ......... 6-7 RESEARCH ROUND UP ................. 8-10 BUTLER NOW OFFICIALLY OPEN. ............11 PHYSIOTHERAPY KEY CONTRIBUTOR TO HEALTH AND WELLBEING . ............. 12 MS AND THERMOREGULATION ............. 13 THE CHALLENGES AND BENEFITS OF GRATITUDE . ....................... 14 JUST DO IT. .......................... 15 MONEY MYTHS WITH THE NDIS. ............ 16 POWERED MOBILITY DEVICES. ............ 17 CREATIVITY FLOWS IN ART GROUP. ...... 18-19 ENJOYING LIFE. .......................20 VOLUNTEER COORDINATOR UPDATE. ........ 21 MEMBER AND CLIENT SERVICES CHRISTMAS CLOSURES AND REDUCED COVER . .. 22 TICKETS TO WASO PERFORMANCES – OUR EXCLUSIVE DISCOUNT FOR YOU . ....... 22 YOUR FINANCIAL AND PERSONAL AFFAIRS .... 23 RAISING COMPLAINTS – YOUR FEEDBACK IS IMPORTANT TO US! ...... 23 ALBANY SERVICES CENTRE UPDATE. ........24 BUTLER ACCOMMODATION NEWS. .......... 25 TREENDALE GARDENS RESPITE. ........... 25 SENSORY EXPERIENCE PROVIDES INSTA GOLD . .. 26 2

FROM THE DESK OF THE CEO MARCUS STAFFORD CEO All of us at MSWA were delighted to officially open our modern, new Services Centre and Supported Accommodation facility in Butler this October. At the opening were the Disability Services Minister, Hon Stephen Dawson MLA and many residents who helped us celebrate this impressive achievement. This M facility provides a range of vital services, as well as high-support accommodation, for people with neurological conditions who can no longer stay living in their own homes. Butler is part of our long-term strategic growth plan to continue to develop metropolitan and regional facilities for our Customers. With 14 MSWA facilities currently operating in Western Australia, we are ready to increase that number to more than 20 in the next few years. On the cards are highsupport accommodation facilities in Albany where the land is purchased and designs are being developed, and for Shenton Park where we are negotiating the purchase of a parcel of land at the old Shenton Park hospital site. This growth is necessary to ensure we continue to meet the needs of our Customers; to support them in living their lives well and independently. Some of you will have received communications about a review of It’s so great to see both cycling enthusiasts and novices getting our in-home care support service. involved to demonstrate their This service forms an integral part of support of colleagues, family what we do at MSWA. Services such as personal care, meal preparation, shopping and home cleaning make a significant in-road into making lives easier, more comfortable and more enjoyable. members and friends, just as it is wonderful to hear of those with neurological conditions getting on their stationary bikes to clock the kilometres required. Over the past 10 years, this event has raised an impressive .1M and I look forward Just as important is the social to another 10 years and beyond of support these roles provide our getting on my bike and pedalling Customers; accompanying them with so many others committed to to the movies, taking the dog for the cause. a walk or simply a companion for a coffee and a chat. With all these things in mind, we are reviewing the processes around which we deliver this service to ensure we provide it in the best possible way. If you haven’t already, I strongly recommend you visit our newest event, an art installation project, SensAtion, in East Perth. It will provide you with a memorable and challenging sensory experience. This year was our tenth year It’s on until 23 December and you holding Ocean Ride – Powered can find out more in the What’s On by Retravision. I was there, on my section of this edition of Bulletin. bike, proudly wearing my MSWA jersey. The turnout is always The Editor of Bulletin, Dr Greg terrific, and the community Brotherson, was unable to spirit is strong. This year was no contribute his regular message exception with 1,473 participants for this edition of our MSWA raising an impressive 3,000 magazine. We look forward to that goes directly to people with neurological conditions. hearing from him in the following Autumn edition. As the year comes to a close, I am reflecting on an exceptionally successful 2019. May 2020 bring us more success and happiness. I wish you all a very happy Christmas and holiday season, spent with loved ones. 3