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MSWA Bulletin Magazine Winter 2022

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  • Bulletin
  • Accommodation
  • Shapland
  • Medicines
  • Funding
  • Neurological
  • Ndis
  • Employment
  • Mswa
Farewell Sue Shapland | Pain and pain management series: Part 5 | MSWA's Employment Support Service | Tips for staying motivated over winter

ACCOMMODATION & OUTREACH

ACCOMMODATION & OUTREACH BOOK YOUR STAY AT MARGARET DOODY HOUSE Margaret Doody House is a purpose-built respite house nestled in the beautiful coastal suburb of City Beach, just a five minute drive to the beach where you can meander along the boardwalk and visit waterfront eateries. There is also the well-loved local Empire Village – a small shopping centre, and a large park just a short two minute walk from the house. Margaret Doody House provides 24/7 short-term residential respite for Clients living with a neurological condition. Respite care provides a temporary break from your everyday routine, and offers your carer a well-earned break at home. It is fully equipped and wheelchair accessible, offering a warm, friendly environment to relax and enjoy the quiet surrounds or interact with new and/or familiar people. Personal care and support is provided by our experienced staff, 24 hours a day. There is also a nurse available during the week. Massage can be booked with Physiotherapist (Yasuko) for a fee, and you can continue to access your regular therapy sessions and community supports from here when pre-organised with your current provider. Margaret Doody House has enjoyed a bit of a facelift to start 2022 – a fresh coat of paint, new flooring, new furniture, and a spruce up of the courtyard. Kind donations and work provided by a few local Bunnings stores has resulted in a beautiful bright new outdoor space to relax in and enjoy. A huge thank you to Lauren at Bunnings Innaloo for coordinating the other stores in helping create a welcoming courtyard for Clients and staff to enjoy. Our amazing volunteer gardener, Colin, has begun refreshing and maintaining our gardens which should have us looking fabulous in no time. With all the new changes, one thing remains the same, and that is our continued provision of genuine warmth and a high level of customised care and support to meet individual needs. Each bedroom is equipped with a modern king, single electric bed with air mattress, electric ceiling hoists, wall mounted smart TV, reverse cycle air conditioning and semi-ensuite. In our current COVID-19 climate, MSWA has been constantly updating and implementing our prevention procedures to keep our staff and Clients as safe as we can. We look forward to welcoming new and familiar clients to Margaret Doody House. Call us on 9385 9574 for more information, to arrange a pre-stay visit, or to book in for your respite stay. ALIMUL (‘TAS’) TASIN MANAGER OPERATIONS & BUSINESS DEVELOPMENT – RESIDENTIAL RESPITE CITY BEACH 38

SUBMIT YOUR ARTICLE TO US Do you have a story about living with a neurological condition in WA that other MSWA Clients might like to read? We invite you to share your experiences with our many Bulletin readers. Email your submission to bulletin@mswa.org.au for consideration by the Editorial Working Group. SUGGESTIONS, COMPLAINTS AND COMPLIMENTS We want to hear from you. Your feedback helps us to understand what is working well and where we can improve. You can raise a concern or acknowledge the supports an MSWA staff member has provided by: / Talking to the coordinator of your services / Telephoning the Complaints Liaison and Compliance Coordinator, Davina Sawyer, on 6454 3146 / Emailing feedback@mswa.org.au / Writing to Quality and Compliance; Locked Bag 2, BENTLEY DC 6983 Please tell us: / What happened / When it happened / Who was involved / What you would like to see occur as a result of sharing your feedback All feedback is reviewed, and complaints investigated in a timely manner with the team responsible for the service. Our goal is to achieve a positive outcome for all people involved and improve the quality of the care and services provided. You will be included in the process and the outcomes shared with you. Please note, you have the right to have support from an advocate at any point in a complaint process. The Complaints Liaison and Compliance Coordinator can help you to access an advocacy service if you wish. 39