BRAND, MARKETING & SALES

BRAND, MARKETING & SALES WHAT’S ON HIP HOP YOGA Thursday 30 July (Online Event) Join us on Thursday, 30 July to celebrate International Day of Friendship with some Hip Hop Yoga run by WA’s queen of Hip Hop Yoga, Kaye Waterhouse. This online session aims to raise awareness and funds for people living with a neurological condition in Western Australia. Sign up to take part at mswayoga.org.au MSWA MEGA HOME LOTTERY August The MSWA Mega Home Lottery will be back in August. And this time, we’ve got a stunning Webb & Brown-Neaves home in gorgeous City Beach AND one million dollars in cash to giveaway. All that’s missing is you! Every ticket sold helps fund vital services and support for West Australians living with neurological conditions. Visit mswalottery.com.au MS READATHON August Embark on an epic adventure this August! The MS Readathon inspires kids to read as much as they can, all for an incredible cause. This year’s MS Readathon will be a magical quest, and the adventure kicks off on August 1 and wraps up on August 31. Children can register with their school or individually. Best of all, kids joining our quest will not only nurture their love of reading, they will also be helping kids who have a parent with a neurological condition. Register online at msreadathon.org.au/MSWA 20

CENTRAL PARK PLUNGE Sunday 8 November The Central Park Plunge is a unique team building opportunity for you, your friends, family or colleagues. Or simply the chance to tackle a personal challenge and abseil 220 metres down Perth’s tallest building, Central Park. All while making a real difference to the thousands of Western Australians living with all neurological conditions. If you’d like to join us on Sunday 8 November, registrations are now open: registration.everydayhero.com/ps/ event/CPP2020MSWA MSWA OCEAN RIDE Sunday 22 November Get ready for the MSWA Ocean Ride! This November, cheer on participants in the eleventh annual MSWA Ocean Ride, an iconic cycling event that takes riders along WA’s beautiful coastline from Fremantle to Hillarys. Speak to your physiotherapist about the annual Members Ride, in which MSWA Customers who are living with a neurological condition can get involved during their weekly physiotherapy classes. Of course, we’ll also be offering the Stationary Cycle Challenge. Last year our Butler, Rockingham, Mandurah, Wilson, Geraldton, Albany, Beechboro and Kelmscott Centres all took part. Speak to your local outreach coordinator to find out how to join the team. Find out more: mswaoceanride.org.au MSWA FEEDBACK We recently surveyed the market on its awareness of MSWA, asking various questions to a range of our Customers, fundraisers and the general public and how well they knew our brand. I am very pleased to report that the general population’s awareness of MSWA as a provider of services and support to those living with all neurological conditions in WA has risen from 72% when we last surveyed people in 2018, to 83%. It shows that the message is getting out there, enabling us to extend our support to more and more people. ‘Metrix’, the independent organisation that performed the survey for us, reported “MSWA is performing strongly overall, surpassing healthcare benchmarks with high values of satisfaction.” MARCUS STAFFORD CEO We also have the wrap up of the Customer Satisfaction Survey in this edition of Bulletin. Please turn the page to see the results. Thank you to everyone who took the time to participate in these surveys for continuing to help us improve. 21