Publications | MSWA

2 years ago

MSWA Bulletin Winter 2020

  • Text
  • Neurology
  • Conditions
  • Bulletin
  • Pathology
  • Counselling
  • Ndis
  • Telehealth
  • Neurological
  • Outreach
  • Mswa
Telehealth at MSWA, Feedback from Customer survey, Eating mindfully, Research roundup


NURSING WILSON CENTRE 29 Parkhill Way 9365 4888 Fax 9451 4453 Freecall 1800 287 367 See Health Team Dept contacts on this page MEMBER SERVICES DIRECTORY GENERAL MANAGER – MEMBER & CLIENT SERVICES Nicola Washington 9365 4840 MANAGER OF ALLIED HEALTH SERVICES Carol Chong 9365 4873 NDIS TEAM 9365 4824 OUTREACH GROUPS Wilson Outreach 9365 4830 Beechboro Lodge 9377 7800 Southside Outreach 9592 9202 Albany Outreach 6154 5149 Bunbury 6454 2800 GENERAL MANAGER - STRATEGIC SUPPORTS AND RESIDENTIAL OPTIONS Sue Shapland 6454 3174 MARGARET DOODY RESPITE HOUSE Manager, Chris Rush 9385 9574 FERN RIVER ACCOMMODATION Manager, Danuta Figurska 9356 2747 HAMILTON HILL ACCOMMODATION Manager, Jayne O’Sullivan 9331 5780 TREENDALE GARDENS RESPITE & ACCOMMODATION Manager, Linda Kidd 9725 9209 BUTLER SUPPORTED ACCOMMODATION FACILITY Manager, Chris Rush 6154 5120 CONTACT US If you would like to comment on anything you read in this Bulletin please email or write to MSWA, Locked Bag 2, Bentley DC WA 6983 General feedback or complaints please contact Liz Stewart 6454 3173 or EDITORIAL COMMITTEE Greg Brotherson (Editor), Ros Harman (Guest Editor), Marcus Stafford (CEO), Paul Cavanagh, Sue Shapland, Nicola Washington, Libby Cassidy, Jamey Claffey, Carol Chong, Aileen Ward and Geoff Hutchinson. The Editor welcomes unsolicited submissions. All articles are subject to a reviewing process. The views expressed are those of the authors and do not necessarily reflect the view of MSWA’s staff, advisors, directors or officers. Our MS nurses are usually the first point of contact after the neurologist’s diagnosis of MS. VANISHREE CHETTI, MANAGER: 9365 4818 OR COMMUNITY NURSE: 9365 4888 PHYSIOTHERAPY Our team aims to provide treatment interventions to develop and maintain mobility and function. DAVE HATHORN, MANAGER: 9365 4837 OR PHYSIO DEPARTMENT: 9365 4834 OCCUPATIONAL THERAPY Occupational Therapists enable Members to continue their work and other interests for as long as possible through advice, aids and equipment. ILISSA LIEW, MANAGER: 9365 4804 OR OT DEPARTMENT: 9365 4888 SPEECH PATHOLOGY Our Speech Pathologists provide support by assessing, diagnosing and creating individualised treatment programs for Members who experience swallowing and/or communication difficulties. PAMELA WINDRAM, MANAGER: 6454 3140 DIETETICS Dietitians are university-qualified nutrition experts who promote general health and disease prevention/management through dietary changes. PAMELA WINDRAM, MANAGER: 6454 3140 COUNSELLING, PEER SUPPORT & HEALTH EDUCATION Talking with a Counsellor creates a safe, respectful and confidential environment for you and those close to you to explore options, create change or gain understanding about your life. We have a Peer Support & Health Education Coordinator who organises peer connection & events and supports health and wellness education services. TO MAKE AN APPOINTMENT PLEASE CALL: LISA PAPAS, MANAGER: 9365 4836 OR COUNSELLING DEPARTMENT: 9365 4811 SOCIAL WELFARE Social Welfare Officers assist Members and their families to access services and supports to remain living independently at home. They specialise in case management, advocacy and sourcing funding options. KATH KNIGHTS, MANAGER: 9365 4835 INDIVIDUAL OPTIONS We provide long-term and time limited in-home supports including assistance with personal care for people with MS, to help them remain in their homes. Care and supports are provided through a combination of funding from the Department of Communities - Disability Services, and our own fundraising efforts. AILEEN WARD, MANAGER: 9365 4851 CUSTOMER ENGAGEMENT DEPARTMENT Our experienced teams will provide you with personalised support right throughout your NDIS journey. From helping you to access the NDIS to working with you to get the most from your plan, our trained staff are here to help. GEOFF HUTCHINSON, MANAGER CUSTOMER ENGAGEMENT: 9365 4879 CAMPS & RECREATION MSWA provides separate recreation camps for Members, carers, and families, primarily funded by Lotterywest, and for a nominal cost to participants. These camps provide a break from daily routines, and strengthen friendships and support networks. COORDINATOR FOR CAMPS & RECREATION: 9365 4843 CONTENTS LETTER FROM THE EDITOR. ............... 3 FROM THE DESK OF THE CEO .............. 4 GENERAL MANAGER STRATEGIC SUPPORTS AND RESIDENTIAL OPTIONS . .............. 5 GENERAL MANAGER MEMBER & CLIENT SERVICES. ............. 6 MSWA RESEARCH CONTRIBUTIONS. .......... 7 RESEARCH ROUND UP ................. 8-10 HAVE YOU HAD YOUR FLU SHOT?. ...........11 WAIT TIMES REMAIN DESPITE FOCUS . ...... 12 EATING MINDFULLY. .................... 13 PREVENTING FALLS AND TRIPS . ........... 14 COMMUNICATING WITH THE USE OF TECHNOLOGY: WHAT’S NEW?. ........... 15 TELEHEALTH AT MSWA. .................. 16 I MET A DOG. ......................... 17 REACHING ACCEPTANCE AND LOOKING TO THE FUTURE. ............ 18-19 WHAT’S ON ....................... 20-21 MSWA FEEDBACK . ..................... 21 FEEDBACK FROM CUSTOMER SURVEY . ...22-23 MSWA’S READATHON HEROES. .............24 VOLUNTEER UPDATE. ................... 26 MARY SAYS CHEERIO. ................... 27 HAMILTON HILL ACCOMMODATION NEWS. ....28 TREENDALE GARDENS NEWS . ..............28 WHAT ABOUT THE CAMPS?. ............... 29 STAYING CONNECTED TO OUTREACH . .........30 COVER STORY . . . . . . . . . . . . . . . . . . . . . . . . . . 31 2

WELCOME Since our autumn Bulletin was published the main topic of conversation and news has been the Coronavirus, COVID-19. Newspapers and television programs have talked of little else and we have gone through a couple of evolutions of restrictions and rules designed to keep us safe. Fortunately, numbers in Western Australia have been relatively low, and the social distancing and travel restrictions seem to have helped. Here at MSWA, our CEO and management team have been working hard to continue providing necessary services to people with MS and other neurological conditions. Some changes have occurred: group sessions such as physio and outreach were suspended in line with Government guidelines, one-on-one sessions have continued where possible and phone contact has enabled staff to keep in touch with people. Some services have been transitioned to Telehealth, including services such as counselling, general nursing advice and speech therapy. We’ve also successfully delivered physiotherapy and occupational therapy to many Members and Clients. MSWA staff have been proactive and energetic in ensuring that the needs of people during these stressful and challenging times are being met. It is very reassuring that the people of WA continue to support MSWA by purchasing raffle and lottery tickets as usual. MSWA continues to be a financially viable and successful organisation, supporting people living with multiple sclerosis and other neurological conditions. The management and staff have taken on the challenges of this pandemic with creativity, innovation, and the ongoing resolution to be a bastion of support during these trying times. The CEO provides regular updates to staff and Board directors about how we are tracking and makes sure that the communication channels are open and transparent. We can be grateful to have such a skilful and dedicated team of employees at MSWA who are ensuring the support of Members and Clients, and the ongoing success of the organisation. As interim editor of Bulletin I would like to thank everyone for their patience, adaptability and ongoing support. We look forward to a time in the future when this pandemic will have passed, and life will resume as it was before, albeit with a new awareness of how to survive tough times and support each other. Enjoy this edition and its news about what is happening at MSWA. Inside you will read updates from our various managers from different areas, and also Members’ stories. Enjoy the story about Mary Cross, who recently retired as an MSWA volunteer, aged 90. All the best, Mary! ROS HARMAN GUEST EDITOR 3